Privacy Policy

Information You Provide Directly

When you interact with our website or enroll in our courses, you may provide:

• • Name and contact information including email address, phone number, and mailing address
• • Educational and professional background details
• • Payment and billing information for course enrollment
• • Communication preferences and inquiry details
• • Any other information you choose to share through our contact forms or correspondence

Information Collected Automatically

When you visit our website, we automatically collect:

• • Device information including IP address, browser type, and operating system
• • ge data such as pages visited, time spent on pages, and click patterns
• • Referral sources and search terms that led you to our website
• • Cookie data as described in our Cookie Policy

Legal Basis for Data Processing

We process your personal data based on several legal grounds including your consent, performance of a contract with you, compliance with legal obligations, and our legitimate interests in operating and improving our business while ensuring your rights are protected.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Course enrollment records are typically maintained for seven years, while marketing communications data is retained until you opt out or request deletion.

Service Delivery and Communication

We use your data to:

• • Process your course enrollments and provide training services
• • Respond to your inquiries and provide customer support
• • Send important notifications about your courses, schedules, and account
• • Manage your account and provide access to course materials

Marketing Communications

With your consent, we may use your contact information to:

• • Send information about new courses, training programs, and special offers
• • Share educational content and industry insights that may interest you
• • Invite you to events, webinars, and networking opportunities

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Data Sharing with Third Parties

We may share your data with:

• • Service providers who assist with payment processing, email delivery, and website hosting
• • Analytics partners to help us understand websitege and improve our services
• • Legal authorities when required by law or to protect our rights

We ensure that all third parties are contractually obligated to protect your data and use it only for the specified purposes.

Website Analytics and Improvement

We use analytics tools to understand how visitors interact with our website. This helps us identify areas for improvement, optimize user experience, and develop better content. Analytics data is typically aggregated and anonymized to protect your privacy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

• • Encryption of data in transit using SSL/TLS protocols
• • Secure storage with access controls and authentication
• • Regular security audits and vulnerability assessments
• • Staff training on data protection and security best practices
• • Limited access to personal data on a need-to-know basis

Data Encryption and Storage

All personal data transmitted through our website is encrypted using industry-standard protocols. We store data on secure servers with regular backups and maintain strict access controls to prevent unauthorized access.

Access Controls and Monitoring

We maintain detailed logs of data access and implement multi-factor authentication for systems containing personal data. Our team regularly monitors for suspicious activity and responds promptly to potential security incidents.

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by applicable data protection laws. We will provide clear information about the nature of the breach and steps you can take to protect yourself.

Right to Access Personal Data

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data. We will provide this information in a clear and accessible format within one month of your request.

Right to Rectification and Erasure

You can request correction of inaccurate personal data or deletion of your data when it is no longer necessary for the purposes for which it was collected. We will process such requests promptly unless we have a legitimate reason to retain the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer this data directly to another organization where technically feasible.

Right to Object to Processing

You can object to processing of your personal data for direct marketing purposes at any time. For other processing activities based on legitimate interests, you may object by providing specific reasons related to your particular situation.

How to Exercise These Rights

To exercise any of these rights, please contact us using the information provided at the top of this page. We may need to verify your identity before processing your request to ensure the security of your personal data.