Have questions about our cybersecurity training programs? We're here to help you find the right course for your career goals. Fill out the form below and we'll respond within one business day.
Send Us a Message
Contact Information
Our Location
1-12-5 Akasaka, Minato-ku
Tokyo 107-0052
Phone
+81-12-070-6764
Monday - Friday: 9:00 AM - 6:00 PM JST
Email
contact@jelomyrain.com
We typically respond within 24 hours
What to Expect
•We aim to respond to all inquiries within one business day
•Technical support for enrolled students available Monday - Friday
•We may schedule a phone or video consultation for detailed inquiries
Frequently Asked Questions
What types of inquiries do you accept?
We welcome questions about course content, enrollment procedures, scheduling, certification preparation, career guidance, and technical requirements. We're here to help you make informed decisions about your cybersecurity education.
Can I schedule a consultation?
Yes! For prospective students interested in discussing course options in detail, we offer free consultations. Simply mention your interest in a consultation when you contact us, and we'll arrange a convenient time.
Do you offer campus visits?
While our training is primarily conducted in virtual lab environments, we can arrange facility tours for prospective students in the Tokyo area. Please contact us to schedule a visit.
How can current students get support?
Enrolled students have access to dedicated support channels through our learning platform. For general inquiries or non-urgent matters, this contact form is appropriate. For technical issues during courses, please use the support portal.